Cancellation and Refund Policy

1. Overview

This Cancellation and Refund Policy applies to paid SlammedU products, including one-time posts, expedited or priority posts, subscriptions, premium features, and other paid services.

By purchasing a paid SlammedU product, you agree to this policy and our Terms of Service.

2. One-Time Posts

One-time post purchases are final once review, processing, queue placement, or publishing work has begun, except where a refund is required by law.

If you contact us before review or processing begins, we may cancel the submission and issue a refund at our discretion or where required by law.

Once a post has been approved, queued, processed, attempted, or published, the purchase is non-refundable except where required by law.

3. Rejected Posts and Terms Violations

No refund will be issued if a post is rejected, removed, delayed, or not published because it appears to involve:

• trolling, harassment, bullying, threats, or unsafe behavior;
• impersonation, false school affiliation, or misleading information;
• non-consensual images or another person's content without permission;
• spam, advertising, solicitation, scams, or promotional content;
• sexual, exploitative, hateful, discriminatory, defamatory, or illegal content;
• evasion of moderation, payment abuse, or violation of our Terms;
• content that violates Instagram, Meta, Stripe, or other third-party platform rules.

We may offer a chance to revise and resubmit at our discretion, but we are not required to do so.

4. Publishing Failures

If a post cannot be published because of a SlammedU technical issue, we may attempt to republish, offer a credit, or issue a refund at our discretion.

We are not responsible for failures caused by third-party platforms, including Instagram or Meta outages, API limitations, account restrictions, content rejection, rate limits, removed pages, or platform policy changes.

5. Subscriptions

Subscriptions renew automatically unless canceled before the next billing date. You may cancel through the customer portal, account settings, or by contacting us if self-service cancellation is unavailable.

Subscription billing intervals, renewal dates, prices, and included features are shown at checkout or in the account experience. To avoid renewal, cancellation must be completed before the next billing date. We may change subscription prices or features with notice where required; changes apply to future billing periods unless stated otherwise.

Where required by law, we will disclose automatic-renewal terms before purchase, obtain affirmative consent, provide a retainable acknowledgment, keep subscription consent records, provide renewal or trial reminders when required, and offer an online cancellation method that is reasonably easy to use.

Canceling a subscription stops future renewals. Unless stated otherwise or required by law, subscription fees are non-refundable, not prorated, and access may continue through the end of the current billing period.

If a payment fails, we may retry the payment, ask you to update your payment method, limit paid features, cancel the subscription, or keep the account in a past-due state.

Canceling a subscription does not automatically remove posts already published to Instagram, Meta, SlammedU pages, or other third-party platforms.

6. Expedited or Priority Posting

Expedited or priority posting fees are non-refundable once queue placement, review, processing, or publishing work has begun.

Expedited or priority purchase does not guarantee a specific publication time, engagement result, audience reach, or approval.

7. Trials, Promotions, and Credits

Trials, discounts, promotions, credits, or free periods may have additional terms shown at checkout or in the offer. Unless we say otherwise, credits have no cash value and are not transferable.

If a trial or promotional period converts into a paid subscription, the offer should disclose the post-trial price, renewal period, cancellation method, and date or conditions for the first charge where required by law.

8. Pricing and Mandatory Fees

Where required by law, displayed prices for SlammedU paid products will include mandatory fees other than taxes, shipping, or government charges that may be excluded by law. Optional add-ons, upgrades, tips, donations, or separately selected services may be shown separately.

9. Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute, we may suspend the related account, post, subscription, or paid feature while the dispute is reviewed.